Support Workers

A support worker under the National Disability Insurance Scheme (NDIS) plays a crucial role in assisting participants to achieve their goals, improve their quality of life, and foster independence. Their responsibilities vary depending on the participant's needs and goals as outlined in their NDIS plan. Key roles and responsibilities include:

1. Supporting Daily Activities

• Assisting with personal care (e.g., bathing, dressing, grooming, and toileting).
• Helping with meal preparation and feeding.
• Supporting household tasks like cleaning, laundry, and shopping.
• Providing mobility assistance, including using mobility aids or transferring between locations.

2. Community Access and Social Support

• Facilitating community participation by accompanying participants to events, appointments, or social activities.
• Encouraging and supporting the participant in building relationships and engaging in recreational activities.
• Assisting with public transport use or transportation to various locations.
  

3. Promoting Independence

• Encouraging skill development, such as cooking, budgeting, and self-care.
• Empowering participants to make decisions and manage aspects of their daily life.
• Supporting participants in achieving personal goals, such as learning a new skill or hobby.

4. Emotional Support

• Offering companionship and emotional support to reduce feelings of isolation.
• Being a positive presence and encouraging confidence and self-esteem in participants.

5. Following Individualized Plans

• Adhering to the participant’s NDIS plan, which outlines their goals and the supports they require.
• Working closely with participants, their families, and other professionals (e.g., therapists, case managers) to provide tailored support.
• Maintaining clear communication and understanding the participant’s preferences and needs.

6. Advocacy and Rights Support

• Ensuring participants’ rights are respected and upheld.
• Assisting participants in advocating for themselves when needed.
• Recognizing and responding to any safeguarding or wellbeing concerns.

7. Record Keeping and Reporting

• Documenting daily activities, progress, and incidents in line with NDIS requirements.
• Reporting any changes in the participant’s condition or needs to relevant stakeholders.
  

Participants can choose to engage NDIS-registered providers or use their self-managed funds for non-registered providers, depending on their preference and plan flexibility.